How to lose a customer fast.

19 Aug
2007

I came across a recent TechCrunch post about MyProgress.com, a web application focused on life management and metrics. 

MyProgress allows users to track their personal finances, skills, “knowledges”, wealth and health dynamics.

It sounded like my cup of tea so I even posted a comment in defense of its concept:

I think people are undervaluing metrics. Extraordinary efforts call for extraordinary measuresments. ;) Although it’s not completely polished, you can’t help but applaud the concept. Simplicity is going to be the life and death of such an application…

So I went to the the site to sign up.  I quickly filled out the form and clicked on submit.  An error occurred, reading:

Last name must be more than 2 characters

Wow.  What a bummer.  They had me, and now they lost me.

2 Responses to How to lose a customer fast.

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gbertb

August 19th, 2007 at 6:47 pm

They didn’t think people have two letter last names. lol!

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Nancy Cao

September 12th, 2007 at 3:21 pm

Wow! Seriously

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